PATIENT CENTER

What to expect with
bolero specialty pharmacy

Personalized Care

We know that each patient is unique. Our dedicated team is here to provide customized support, from initial consultations to ongoing medication management. We’ll work with you and your prescriber to ensure the best possible treatment plan.

Prescription support

Navigating the world of specialty medications can be challenging. At Bolero, we streamline the process for you. From prescription processing and insurance verification to ensuring timely medication delivery, we handle all the details so you don’t have to.

insurance and financial assistance

We understand that the cost of specialty medications can be a barrier. Our team works proactively to ensure your medications are covered by your insurance, and we help identify financial assistance programs to reduce your out-of-pocket costs.

easy medication delivery

Our pharmacy partners provide convenient home delivery for your medications, ensuring you receive your prescriptions on time and in the proper condition. We also offer temperature-controlled shipping for medications that require special handling.

ongoing support

Your journey doesn’t end with filling your prescription. We provide continuous support throughout your treatment, offering check-ins, medication reminders, and the opportunity to ask questions or share any concerns. We’re always here for you.

patient resources

FAQs

  • Bolero Specialty Pharmacy is a licensed pharmacy offering concierge services to manage and streamline the medication process for patients prescribed specialty medications, such as those for cancer, rheumatoid arthritis, multiple sclerosis, and other complex conditions. Once your prescription is received, Bolero Specialty Pharmacy identifies the best pharmacy in our network to fulfill your order based on medication availability, turnaround time, pricing, and more.  

    Bolero Specialty Pharmacy serves as the central point of contact throughout your treatment journey, addressing any questions or concerns and ensuring a smooth, hassle-free process.  

  • Contact us toll free at 877-220-8181. 

  • Monday - Friday: 8am - 6pm CT 
    Saturday: CLOSED 
    Sunday: CLOSED 

  • If you need a new prescription sent to Bolero Specialty Pharmacy, your healthcare provider can send it via fax or electronically to: 

    Bolero Specialty Pharmacy  

    • NPI: 1700616034 

    • Fax: 708-967-7343 

  • Once your prescription has been sent to Bolero Specialty Pharmacy, you can choose from multiple options to stay informed about the status of your medication: 

    • Text Messages: For quick, real-time updates, simply opt-in to receive status alerts via text. You’ll be notified about your prescription status, delivery, and any important changes or updates from 872-278-5700.  Be sure to save this number in your contacts under Bolero Specialty Pharmacy for future text messages.  

    • Personalized Patient Portal: Access your own personalized portal where you can track your medication status, view important information, and manage your prescriptions. We will provide the link to you via text message.  

    • Email: We also offer email notifications, so you can receive updates directly in your inbox. Enroll in email notifications through the patient portal. 

    • Phone Support: If you prefer speaking with someone or need support before Bolero Specialty Pharmacy receives your prescription, our team is available by phone toll free at 877-220-8181 to assist you with any inquiries or updates. 

    We strive to provide the communication method that works best for you, ensuring you're always in the loop throughout your treatment process. 

  • Once your prescription is processed, the dispensing pharmacy will contact you to schedule delivery of your medication, typically arriving within 2-3 days. Delivery times may vary depending on your specific situation, but we will work closely with you to ensure timely delivery. Our goal is to make sure you get your medication as quickly as possible. 

  • As soon as the dispensing pharmacy is selected, Bolero Specialty Pharmacy will text you their name and phone number from 872-278-5700. Be sure to save our number in your contacts under Bolero Specialty Pharmacy for future text messages as well as the contact information of your dispensing pharmacy.  

    If you need help or don’t know which pharmacy to contact, Bolero Specialty Pharmacy can guide you to the right one. Simply reach out to us toll free at 877-220-8181.